Our Refund Policy at Autohost is designed to ensure customer satisfaction while upholding our commitment to service excellence. We stand behind our promise to deliver services in full accordance with the selected tariff plan. It is important to note that VPS services, once purchased, are non-refundable as part of our stringent policy.
This policy is rooted in our unwavering dedication to safeguarding customer privacy. Once a VPS IP address is assigned to a customer, we maintain a strict stance of not sharing that same VPS IP with any other customer. This practice underscores our commitment to preserving the confidentiality and security of each customer's data and operations.
Nevertheless, we do recognize that there may be exceptional circumstances where a refund is warranted. In such rare instances, we may consider refund requests within a 24-hour window from the time of purchase. However, it is essential to understand that this process involves additional checkpoints and verifications performed on the VPS before we can commit to a refund.
It is crucial to emphasize that after the initial 24-hour period has elapsed, we will not entertain any refund requests. We believe this policy strikes a balance between ensuring customer satisfaction and maintaining the high standards of security and privacy that we hold dear at Autohost. Your trust in our services is of paramount importance to us, and we are committed to upholding these principles in every aspect of our operations.
